Navigating Crisis with Patience and Employee Appreciation

Hourly workers are the 'hero class,' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, Tony’s portfolio includes companies that employ hundreds of nail care workers, cooks and servers, and he's asking: How can we protect hourly workers and help them prepare for an uncertain future? And how can we plan for the long term, when the daily keeps changing? Co-hosted by Masters of Scale editor-at-large Bob Safian. 

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