2min chapter

Generation AI: Automating Better Business cover image

Why Starting Small with AI Can Lead to Huge Benefits

Generation AI: Automating Better Business

CHAPTER

Utilizing Key Performance Indicators to Measure AI Impact

This chapter underscores the importance of commencing with small AI projects to showcase its advantages by concentrating on particular Key Performance Indicators linked to the technology employed. It emphasizes leveraging AI data to impact operations and the organization, rather than solely evaluating AI performance, and also discusses the evaluation of chatbots based on their ability to handle cases effectively, influence customer behavior, and enhance customer experience.

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