423. AMMA — How to Actually Scale Your Standards
The Game Changing Attorney Podcast with Michael Mogill
Why Small Slips Signal a Standards Problem
Michael explains how minor quality dips—typos, missed calls—cascade and quietly reset an organization's standards.
When growth starts to feel messy, the real risk is not the chaos. It’s what you quietly allow to slide.
In this episode of The Game Changing Attorney Podcast, Michael and Jessica Mogill reflect on the last AMMA of the year and explore a recurring insight that emerges as firms scale. Most breakdowns do not start with big failures. They start with paper cuts, rushed training, and hires made out of urgency instead of alignment. This conversation unpacks how leaders should think when growth forces them to loosen their grip, without lowering the standard that got them there.
Here’s what you’ll learn:
- When to recognize growing pains are signaling an actual standards problem, and not just temporary chaos
- How to approach training and delegation when you cannot be as hands-on, without letting quality slide
- How to evaluate hires made out of necessity and decide when filling a seat helps growth or quietly hurts it
This final AMMA of the year offers a clear lens for scaling responsibly without normalizing mediocrity in 2026.
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02:14 — Michael shares his biggest lesson from the year and explains why there is no finish line in business or life
06:33 — Why the most important work in building something great is often mundane, repetitive, and unglamorous
10:27 — Why growth problems rarely show up as major failures and usually begin as small paper cuts and quality slips
11:01 — How tolerating minor issues quietly resets the standard for the entire organization
16:03 — The challenge of training as you scale and why leaders cannot rely on being hands-on forever
18:38 — How unclear expectations and rushed onboarding lead to performance breakdowns
22:17 — How to decide whether filling a role actually helps growth or creates more downstream work
23:06 — What standards leaders must personally protect as the business grows beyond them
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Links & Resources:
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Learn what sustainable growth can look like for your firm at crispcoach.com.
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Past guests on The Game Changing Attorney Podcast include David Goggins, John Morgan, Alex Hormozi, Randi McGinn, Kim Scott, Chris Voss, Kevin O’Leary, Laura Wasser, John Maxwell, Mark Lanier, Robert Greene, and many more.
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