Intercom's chief product officer Paul talks about the difference between a manifesto and a vision. "For me, I'm not necessarily powerful," he says of his role at Intercom. The company has been around for 11 years but needs new shit to say as it continues its combat with other tech companies.
In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, sit down to talk about our new product manifesto for the future of customer service and what it means for us.
Read the transcript: https://www.intercom.com/blog/videos/our-manifesto-for-next-generation-customer-service/
Watch the video: https://youtu.be/XgV4A-iStO4
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