
112: Helen Vaid, CEO of Foundry; Former Chief Customer Officer of Pizza Hut / BoD of Groupon
Square One: Conversations with the Best in Business
The Infer Structure of a Product, Right?
Bynow: A lot of that infer structure is actually pretty amateur lery get to be built out. The real element where i think the the a success factors lie is actally the bottom of the funnel. Most of the time when customers don't become loyal or advocates of a brand because it's a post purchase experience that's poor, Bynow says.
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