
CNLP 449 | Horst Schulze on What Gives Young Leaders a Competitive Edge, Why Personal is the Future, and Why Individualized Service Reaches Millennials
The Carey Nieuwhof Leadership Podcast
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How to Handle a Complaint
I've never put in the forgive me that cause i've thought of it as a lot. We had a pretty good study on that. How do you handle a guess that has a problem inde? It's related. And generally, a handling thing, forgive me, i'm sorry. But just say, sorry, no, no, forgive me," he says. "Never sa tey"
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