Fintech Insider Podcast by 11:FS cover image

683. Insights: How does design help you compete on more than just price?

Fintech Insider Podcast by 11:FS

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Investing in Transparency and Trust

This chapter examines the evolution of investing, particularly the impact of zero-commission trading and customer-centric design in financial services. It highlights the importance of transparency and user experience in building trust, especially in the volatile crypto market, and the necessity of managing customer relationships effectively. Additionally, the discussion emphasizes the rise of ethical investing and the need for inclusivity in creating accessible financial products that resonate with consumer values.

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