
505 - A Personal Trainer’s Guide To World-Class Customer Service That Wins You New HIT Clients FAST (with Pete Cerqua)
High Intensity Business
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The Power of Customer Service in Fitness Success
This chapter explores the idea that exceptional customer service is more crucial for success in the fitness industry than technical expertise. Highlighting insights from notable figures, the discussion emphasizes client connection and adaptability as key elements of effective service. Through personal anecdotes and industry examples, the chapter illustrates how prioritizing client needs can lead to significant business growth for personal trainers.
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