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Barry Nalebuff: The Only Negotiation Guide You'll Ever Need

Guy Kawasaki's Remarkable People

CHAPTER

How Do You Respond in Kind to Ajerks?

When somebody makes an extreme offer, and the end result is people are mad at each other. Those folks who are naturally ampathetic respond to jerks by acting like jerks. Your job is to help the person not act like a jerk because chances are that they're actually a lot like you,. So how do you respond in kind? Instead of saying, look, your asking 11 hundred is like my offering you 200. And i wouldn't expect you to accept that.

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