Southwest Airlines IT Meltdown Aftermath, Lessons from 100,000 ERP Case Studies, Digital Transformation Overview
Transformation Ground Control: Digital Transformation, ERP Implementation, Change Management, and Digital Strategy
The Ongoing Journey of Digital Transformation
This chapter explores digital transformation as a continuous journey, emphasizing the need for ongoing improvement and strategic technology usage. It examines the relationship between user adoption and project success, while offering insights into the complexities of user engagement and system functionality interpretation.
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