
Starbucks vs Dunkin - Schultz vs The Bean Counters | 3
Business Wars
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Intro
This chapter explores the pivotal moment in Starbucks' history when co-founder Howard Schultz advocates for the introduction of an espresso bar in Seattle. Overcoming initial resistance, Schultz's vision transforms the company, leading to a surge in customers but also new challenges in balancing innovation with tradition.
Transcript
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