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8min chapter
Black Friday Bootcamp: Tips to Strengthen Your Website with Coaches Nick and Ellery
The Frictionless Experience
Reducing Friction for Enhanced User Experience
This chapter explores the impact of friction in digital interactions, focusing on user experience challenges like slow response times and navigation issues. It provides strategies for retailers to improve website performance ahead of Black Friday, stressing the need for usability testing and system reliability under increased traffic.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode