I Got Issues With Them, Part 2

The book is about a man who went from 80-hour weeks to working just one hour a week. The author says he started the process by lying awake at night, and this systems thing goes off in his brain. And it ends up making his business one of the most successful telephone answering services out there. He doesn't seem to do a whole lot with it but does kedecisions and checks in on it for an hour a week,. But that is the background under which this book is written; i got issues with what he's trying to do.