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Developing Active Listening Skills in Different Scenarios
Learn how active listening can enhance communication in relationships and work settings, with practical examples to improve your listening skills.
In today’s episode, we tackle the world of high stakes hostage negotiation in a divided world with Scott Walker. Scott is one of the world’s most experienced kidnapped-for-ransom negotiators. He served 16 years as a Scotland Yard detective specializing in covert policing, then supported organizations, governments, and private individuals in negotiating the release of hostages all over the world, and is the author of his the latest book, Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion.
You’re going to learn how to prepare for high stakes situations like a hostage negotiator. We discuss how to quickly build rapport with people that you do not share common interests with, what to listen for in negotiations to create a winning outcome, how to develop your emotional intelligence to be successful under stress, and the secrets hostage negotiators use to bring back hostages safely.
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Listen to the best highlights from the podcasts you love and dive into the full episode