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12min chapter
Can good customer service make shopping fun again?
The Future of Shopping with Vogue Business
Enhancing Retail Experiences Through Data and Personalization
Exploring the use of data and feedback from retail stores to personalize shopping experiences, improve product assortment, and streamline processes. The chapter emphasizes the role of technology in enhancing customer experience, engaging Gen Z consumers in physical retail, and creating fun and interactive environments. Additionally, it discusses the influence of social media on shopping trends and the importance of understanding different shopping mindsets to tailor retail experiences effectively.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode