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5min chapter
Apology Quicksand
It’s All Your Fault: High Conflict People
The Source of the Apologies
In mediation, it's not unusual if you have a high conflict person. We apologize out of our own anxiety because we're feeling that we may be becoming more reactive in our own brain and body due to being blamed for something. As soon as somebody says, I demand an apology or I'm not going further until I get an apology, then all the steam has been blown away. By jumping in quickly right then, it takes all the steam away from your proposal. And my experiences are like, oh, okay they stop taking that rigid position that won't let me proceed until I getting an apology. If you don't nip it in the bud, often to focus there comes a halt
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