4min chapter

Fixable cover image

Quick Fixes: How to level up, job craft, and manage colleagues you can’t stand

Fixable

CHAPTER

Focusing on Customer Needs and Navigating Job Design Conversations

This chapter highlights the necessity of prioritizing customer needs as a catalyst for business development. It also explores the importance of employee engagement in problem-solving and provides guidance for an employee on how to discuss job design with management to improve satisfaction and efficiency.

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