Focusing on Customer Needs and Navigating Job Design Conversations

In this Quick Fixes episode, Anne and Frances work to solve three different callers’ tricky work problems in under 20 minutes. One listener searches for the best way to level up his small business, the next plans to approach their manager about a dramatic role change, and a final caller is interviewing for a new leadership position that would require him to manage problematic colleagues.

What problems are you dealing with at work? Text or call 234-FIXABLE or email fixable@ted.com to be featured on the show.

You can find transcripts for Fixable at ted.com/podcasts/fixable-transcripts

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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