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Why We Have Tip-of-the-Tongue Moments & How to Make Better Conversation

Something You Should Know

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Mastering Communication in Difficult Dialogues

This chapter explores the nuances of effective communication, focusing on how misunderstandings stem from tone and intention misinterpretation. It provides strategies for navigating disagreements, such as asking clarifying questions, avoiding absolute language, and employing calming techniques. Additionally, the chapter introduces methods for engaging with dominating voices and establishing a welcoming atmosphere for all participants to contribute meaningfully.

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