Intro

In this episode of Management Unfiltered, Zach Shelley chats with Danielle Dailey, a dental practice manager with nearly three decades of experience. They dive into her journey from a file girl to running a bustling practice in Maryland, discussing everything from navigating renovations without losing patient trust to the importance of team communication. Danielle also opens up about dealing with imposter syndrome and highlights how continuous learning and a supportive culture can really make a difference in patient care and team dynamics.