How I Write cover image

Lulu Cheng Meservey: The PR Class You Didn’t Know You Needed

How I Write

CHAPTER

Navigating Crisis Communication

This chapter explores the strategic approach to writing corporate statements under pressure, focusing on preparation, audience understanding, and approval hierarchies. It emphasizes the role of emotions in communication, advocating for a personal touch that resonates with the audience and fosters trust. The discussion also critiques clichéd corporate language, promoting a more authentic and humanized form of engagement in public relations.

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