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The 3 ways your marketing team needs to be using AI

The Proof Point

CHAPTER

Redefining Customer Engagement in B2B

This chapter focuses on redefining customer-centric strategies in B2B marketing, prioritizing customer choice in interactions with sales. It explores the integration of AI to enhance personalization in marketing and sales processes and discusses various archetypes of AI roles. Additionally, the chapter highlights the transition from sales-led models to product-led growth strategies and the importance of empathy and knowledge sharing in this evolution.

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