Intercom on Product: Building Software in an AI-first World cover image

Rethinking outcomes over output

Intercom on Product: Building Software in an AI-first World

CHAPTER

How to Make the Product More Valuable to Use?

If you only tink in the world, like trigger load of pop up some pay walls, you're kind of hacking the engagement function, independent of the value function. Sometimes it's ik, people just didnt know that we had this feature, so weu need to tell them. And in that world, engagement is your problem, not the product. Your road map should be full of customer problems, not business problems. Every business problem should be frameable as a customer problem. If i increase value and your monotization function isn't broken, you'll increase revenue anrate play pack. Ye? So it's not, make people ad more seats. It's like, demonstrate the

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