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Differentiation Isn't About Features or Price with Stacy Sherman

B2B Growth

00:00

How to Build a Bridge From Customer Experience to Employee Experience

Each touch sets up an expectation, hopefully a good one. And you need to continue to liver over and over and over at every one of these touch points. That was fantastic. You also went straight to the operational aspects of it, because i think that's so ke. So couple of things you could do here that would be really helpful. One is talk about employ engagement versus employee experience, and or build a bridge from customer experience to employee experience.

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