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4min chapter
What to expect from gen AI in enterprise this year, with Philipp Heltewig, CEO, Cognigy
VUX World
Advice for Businesses Hesitant about Automation in Customer Service
Exploring advice for businesses hesitant about automation in customer service, including starting with low-risk tasks and utilizing tools like co-pilot for call summarization and knowledge retrieval.
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Listen to the best highlights from the podcasts you love and dive into the full episode