21min chapter

Invisible Machines podcast by UX Magazine cover image

S3E14 Lean Knowledge Management with Roger Forsgren, former Chief Knowledge Officer at NASA

Invisible Machines podcast by UX Magazine

CHAPTER

Balancing Tradition and Innovation: The NASA Approach to Knowledge Management

This chapter explores NASA's culture of tradition and innovation, focusing on the importance of knowledge management in engineering decisions and human factors. It discusses instances like the Columbia tragedy and a Mars probe mission failure due to miscommunication, emphasizing the need for effective knowledge sharing and communication within the agency.

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