Francis: I think that it's a partially, you know, a personality thing. He says many doctors hide in an office when they're doing their charting and computer work. Francis: Would it be structurally possible to introduce some kind of formality to for new doctors? Kelly: Yes. And I'll be stunned if hierarchy is part of our solution.
Kelli is a nurse at a leading teaching hospital where communication issues are not only leading to resentment – they could also be affecting patient care. After hearing from Kelli about the larger problems at play in the healthcare space, Anne and Frances discuss the link between communication and transparency and guide Kelli into taking matters into her own hands. This is an episode of Fixable, another podcast from the TED Audio Collective. If you want to be on Fixable, call our hotline at 234-Fixable (that’s 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem. To hear more episodes on how to fix your work problems, fast, follow Fixable wherever you're listening to this.