The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship cover image

345: Renewtrak: From Struggling SaaS Startup to $6 Million ARR - with Mathew Cagney

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

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Is Your Product a High Growth Startup?

There were a number of issues here so obviously product you've just described. What was going on in terms of customers and growth? So if you look at a couple of areas why was I brought into the business? One is we had high customer churn. The third area is we weren't proving customer value enough to get those existing customers to expand or a new customer to sign up with us. That frustrated me enough to actually invest my own money in the company behind the idea and concept.

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