Conversational AI at Genesys with Harshali Desai and Mitch Mason
VUX World
00:00
Introduction
K&Cims talks to Hachali Desai and Mitch Mason from Genesis. They're talking about conversational AI and knowledge management for chatbots. VUX at Voice 22 is a one-stop shop for all of your contact center automation needs. The event itself goes from October the 10th through to October the 12th in Arlington, Texas.
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Transcript
