Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten cover image

Episode 41: Bank of New Zealand on Applying the Flow Metrics at Scale

Mik + One: The Official Project to Product Podcast by Dr. Mik Kersten

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Navigating Workflow Challenges in Tech Environments

This chapter explores the difficulties of visualizing workflows in technology-centric environments, particularly within financial services. It emphasizes the importance of transparency in identifying workflow bottlenecks and discusses the evolution of tools for better flow metrics, transitioning from traditional methods to advanced digital solutions.

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