The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Hubspot - The Transition From Cells to Cells

i was a very transformational, pivetal point in my career, just being in front of customers for a long time. Aspired to do something great, but did not aspire to be a co of a public company like hupspot is. My whole focus was to really drive what we call fly wheel within with an hub spot as well as for customers. And so've been with the company for about two and a half years, and superexcited where we are going over the next decade. That that is the magic pivot, that ability to know how those things connect ultimately makes for incredible co experience. So youve ecome te so of obut, what was

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