"Exceptions Create Chaos, Standards Create Clarity" by Zack Estes (FTM Rapid Reaction)
The Fire Time Podcast
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The Importance of Visible Standards in Team Processes
This chapter emphasizes the necessity of visible standards within a team to enhance efficiency and reduce frustration. It advocates for the use of easily accessible tools, such as laminated checklists, to promote accountability and ensure all team members are aware of the established processes.
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