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16min chapter
658: Andy Bell on Working with Clients, Writing, and Building Courses for Web Builders
ShopTalk
Navigating Client Dynamics and Organizational Tools
This chapter explores the intricacies of managing client relationships in agency settings, emphasizing the balance between control and collaboration. Listeners learn about the importance of maintaining a decision log for accountability and the role of note-taking tools like Notion and Obsidian in organizing thoughts and enhancing project workflows. The discussion also critiques design limitations in collaboration tools while celebrating their effectiveness in client-focused work.
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