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16min chapter
910: Mastering the Four Conversations that Transform all Your Interactions with Chuck Wisner
How to Be Awesome at Your Job
Shifting Mindsets for Higher Quality Conversations
In this chapter, they discuss how to shift your mindset in order to have higher quality conversations, especially when you think someone is wrong. They suggest starting by comparing the facts that both parties agree on and using that as a solid ground to work from. They emphasize the importance of asking questions to understand the other person's perspective and reveal their thinking.
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