Case acceptance often hinges on moments most dentists overlook. Do you follow-up with post-op patients? Does the front desk greet every patient? Is your office clean and welcoming?
In this episode, we talk about the little things that improve patient experience and lead to more reviews, loyalty, and referrals. Tune in for creative ways to make your practice stand out and help your team provide consistent care!
Topics discussed in this episode:
- Why patient experience matters
- How to make a good first impression
- Phone etiquette and follow-up calls
- Patient gifts that are worth the money
- How to keep your team accountable
- Tips to get more five-star reviews
- Creative, low-cost marketing strategies
This episode was produced by Podcast Boutique https://www.podcastboutique.com
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https://www.dentalpracticeheroes.com/playbook
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