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How to Reduce Bias
"What makes me really mad is imagining millions of people in a classroom learning something completely wrong and then going out and making a mess of the world around them. Like that makes me mad, right? And we had this process for like 15 years or something of gathering groups of talent executives and asking them what's making you mad," he says. "And it turns out there was all sort of all these things that were sort of competing for this."