Compassion Isn't Just About Singing Cumbaya, It's About Competence Too

Sally matles is an organizational behavior professor at oxford and a therapist one of her specialties is compassion ate work. She finds that many managers are afraid of the idea, because what about people's performance? Compassion is not about singing cumbaya; it's more than just showing warmth. But it isn't easy. It requires having emotional antenna up being attuned to other people's mental health.