5min chapter

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534. Air Travel Is a Miracle. Why Do We Hate It?

Freakonomics Radio

CHAPTER

Air New Zealand Airlines

Greg Foran was chief executive of US operations for Walmart. He says running an airline has more moving parts than a large retailer. There are 1,200 things that have to happen sequentially before a single plane can push back from a gate. This is the whole network effect, this entire ecosystem that everyone's got to be in sync to run it like a Swiss watch.

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