7min chapter

The Modern Retail Podcast cover image

How Gregorys Coffee is taking the craft coffee business to scale

The Modern Retail Podcast

CHAPTER

Balancing Quality and Convenience in Coffee Business

This chapter explores the evolution of a specialty coffee business as it scales, focusing on quality offerings and a modern, inviting atmosphere. It addresses the challenges of maintaining high standards of customer experience and service speed while expanding the menu and adapting to market demands.

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