Avoiding Crucial Errors in Your Negotiations with Ron Hogen
Negotiate Anything
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Building Rapport in Stressful Situations
Roxanne Jones: Building rapport in stressful situations can be difficult. She says asking good questions and matching your energy with the person you're talking to is key. "Trying to really understand where they're coming from is going to be really important," she says of those who are close to making a decision.
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