2min chapter

Conquête cover image

Créer la meilleure Customer Experience - Anne-Laure Aumaitre (@Accor) - Conquête #45

Conquête

CHAPTER

Personnalisation et Canaux Digitaux pour Améliorer l'Expérience Client

Ce chapitre traite de l'importance de la personnalisation dans l'expérience client à travers des canaux digitaux. Il examine également les nouvelles tendances de communication et les défis de segmentation des utilisateurs dans un monde où les cookies tiers diminuent.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode