The Dirt Dog Pod cover image

Cleanliness, Friendliness, & Service - Dave Reiseman, Chief Growth Officer at EOS Fitness

The Dirt Dog Pod

00:00

Intro

This chapter emphasizes the vital role of customer satisfaction metrics in the success of EOS Fitness, focusing on cleanliness, friendliness, and service. It also explores the challenges of maintaining high standards across locations, alongside employee training and compensation tactics to support these objectives.

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