
Cleanliness, Friendliness, & Service - Dave Reiseman, Chief Growth Officer at EOS Fitness
The Dirt Dog Pod
00:00
Intro
This chapter emphasizes the vital role of customer satisfaction metrics in the success of EOS Fitness, focusing on cleanliness, friendliness, and service. It also explores the challenges of maintaining high standards across locations, alongside employee training and compensation tactics to support these objectives.
Transcript
Play full episode