14min chapter

This Is TASTE cover image

463: Restaurant Hype Man with Eater, Resy, Blackbird Founder Ben Leventhal

This Is TASTE

CHAPTER

Dining Innovation and Loyalty in NYC

This chapter explores the dynamic restaurant scene in New York, focusing on new dining hotspots and the evolving concept of customer loyalty through innovative technology. It highlights the importance of guest engagement with loyalty programs and discusses the strategic integration of technology to enhance the dining experience. Furthermore, it addresses the challenges restaurant operators face with tech partnerships, advocating for a more proactive and savvy approach to navigating this complex landscape.

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