18min chapter

Service Design Show cover image

How to Use Your Dreams to Design Services / Courtney Morgan / Ep. #219

Service Design Show

CHAPTER

Embracing 1% Improvements for Community Empowerment

This chapter explores the philosophy of making incremental improvements of at least 1% to enhance communities, particularly in urban settings. It highlights the importance of community engagement in planning processes, advocating for the integration of lived experiences into decision-making. Through storytelling and strategic collaboration, the discussion emphasizes building trust and fostering meaningful contributions to create significant social impacts.

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