My First 16: Doubling Down on Founder-Led Sales with Pilot's Waseem Daher
a16z Live
00:00
Targeting the Right Customers and Turning Away Incompatible Ones
The speakers emphasize the significance of targeting the right customers for their business, highlighting how they have turned away unfit customers and focusing on providing a quality service. They provide an example of a customer segment they are unable to serve due to budget limitations and discuss their approach to communicating this to customers based on pricing and revenue criteria.
Transcript
Play full episode
