How I Built This with Guy Raz cover image

Advice Line with Richard Branson of Virgin

How I Built This with Guy Raz

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The Power of Remembering Personal Details in Professional Relationships

This chapter emphasizes the significance of remembering personal details about clients and acquaintances to enhance relationships. Through relatable anecdotes and examples, the speaker illustrates how such small gestures can leave a profound impact, drawing comparisons to techniques used by influential leaders.

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