Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

LEGENDS #180 | Roger Wakefield: Shaping the Next Generation of Plumbers

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

Navigating Brand Identity and Technology in the Plumbing Industry

This chapter explores the transformation of a plumbing business that prioritizes content creation and brand identity through a detailed brand book. It also highlights the role of AI technology in improving call center operations and customer service, showcasing innovative business strategies.

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