Moonshots Podcast: Superstar mindsets and success habits cover image

Joe Gebbia: Airbnb

Moonshots Podcast: Superstar mindsets and success habits

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The Importance of Capturing Insights From Customers

Start by getting close to your customers. Document, capture those insights, articulate them. The sharper and better the insight, the easier the way designers and developers can think of new features or products. And I really like this sort of start, middle and end design is a differentiator.

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