EP 195 - Alison Prator (Float) The evolution of Customer Experience at Hyper-growth Startups
CHURN FM
00:00
The Biggest Challenge for Alison Since Joining Float
Alison is the director of customer success at float, the number one tool to plan capacity and schedule project work. She leads the department across sales account management and support functions. Prior to founding float, Alison was the sales lead at Hotchow for about three years. Her biggest challenge has been moving from just a sales focus over into looking at the entire customer experience holistically.
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