Marketing Operators  cover image

E024: Resident's EVP Jared Brody on Attribution Tooling, Analytics Teams & Data-Driven Marketing

Marketing Operators

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Exploring CRM Strategies and Customer Lifetime Value in the Mattress Industry

This chapter delves into customer relationship management (CRM) strategies within the mattress industry, focusing on the unique challenges of acquiring and retaining customers who only purchase mattresses every few years. It emphasizes the significance of converting marketing leads into sales and the potential for repeat business as customers' needs change.

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