2Bobs—with David C. Baker and Blair Enns cover image

Everything Can Change in One Conversation

2Bobs—with David C. Baker and Blair Enns

CHAPTER

Six Variables That Can Change During a Conversation

The first big thing that can change, is your standing with the client. There's a name for this moment in time when the client sees you as one in a sea of many. That's the moment when you're standing wete the client changes. And instead of waiting for the client to fill it, you fill it.

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